I am writing to express my sincere appreciation for the exceptional service provided by Santa Paul during our booking on the 18th of November. His dedication to character and the genuine care he exhibited towards both children and adults alike made our event truly special.
From the moment Santa Paul arrived, he immersed himself in the role, regaling tales of a long journey from the North Pole. His attention to detail extended to involving our staff in the entrance, creating a delightful and engaging atmosphere. His interactions with everyone were marked by gentleness and warmth, making the experience memorable for all.
We believe that Santa Paul is a remarkable asset to your agency, and we would like to extend our gratitude for his outstanding performance.
Given the positive experience we had, we are already considering booking with your agency again for our upcoming events. We would love to have Santa Paul join us once more if possible. Please let us know if there are any procedures or forms for official feedback or if there’s anything else we can do to commend Santa Paul officially.
Once again, thank you for contributing to the success of our event, and we look forward to future collaborations with your agency.
Kind regards,
Sarah
